FAQs & Return Policy
FAQ'S
How can I contact Bridal Babes?
- You can contact us by email at hello@bridalbabes.co, through our chat feature on BridalBabes.co or on our social media channels through direct message.
How do I set up a custom page for my bridesmaids to purchase the dress and/or shoes I selected?
- Email concierge@bridalbabes.co to set up a custom purchasing page for your bridesmaids.
Can you assist me in finding a bridesmaid dress and/or shoes?
- Yes, please take a look at our consultation options here. We offer virtual options only.
I'm excited to receive my order, can you tell me when it will ship?
- Orders with Ground Shipping typically take between 5 to 7 business days to be shipped. However, some of our dresses are custom designed or special ordered. Please check the product page for more details on processing which is in addition to shipping. If you have questions about your order status, please email customerservice@bridalbabes.co.
Can I cancel my order?
- We do not accept cancellations due to the automatic processing and fulfillment of your order.
Our COVID-19 Return Policy
- We hope you love your purchase. However, due to COVID-19, we are no longer accepting returns for products purchased May 31, 2020 and beyond. This is to ensure the safety of our team and that your product will arrive swiftly.