FAQs
How can I contact Bridal Babes?
You can contact us by email at hello@bridalbabes.co or on our social media channels through direct message. If electronic communication does not help, we also have a number which we can provide.
How do I set up a custom page for my bridesmaids to purchase the dress and/or shoes I selected?
Email concierge@bridalbabes.co to set up a custom purchasing page for your bridesmaids.
Can you assist me in finding a bridesmaid dress and/or shoes?
Yes, our Bridal Babes can assist in provided 3 options for bridesmaid dresses. If you need additional options, there is a consultation fee of $150 for additional dress options. Email
concierge@bridalbabes.co for more information.
I'm excited to receive my order, can you tell me when it will ship?
Orders with Ground Shipping typically take between 5 to 7 business days to be processed and shipped. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
Pre-orders will require additional time (up to 2 weeks). You will be emailed more details on an estimated arrival date after purchase.
I'm not happy with my purchase, how do I process a return?
We hope you love your purchase. However, if you're unsatisfied we will issue a full store credit for unworn merchandise within 7 business days of delivery.
If we find any defects on the merchandise or there are signs of wear we reserve the right to not accept your return.
To process your return, please email returns@bridalbabes.co and we will send you the necessary shipping information. Customers are responsible for return shipping costs.